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Platform Acceptable Use Policy

Last Updated: October 15, 2018
  • Gefen website legal documents
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    • Corporate Governance Policy
    • Corporate Governance Statement

This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for our Platform. If we believe a violation of the policy is deliberate, repeated or presents a credible risk of harm to other users, our customers, the Platform or any third parties, we may suspend or terminate your access. Capitalized terms used below but not defined in this policy have the meaning set forth in the Customer Terms of Service.



DO:

  • comply with all Customer Terms of Service, including the terms of this Acceptable Use Policy;
  • comply with all applicable laws and governmental regulations, including, but not limited to, all intellectual property, data, privacy, and export control laws, and regulations promulgated by any government agencies;
  • upload and disseminate only Customer Data to which Customer owns all required rights under law (including data protection laws) and under contractual and fiduciary relationships (such as proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements) and do so only consistent with applicable law;
  • use commercially reasonable efforts to prevent unauthorized access to or use of the Platform;
  • keep passwords and all other login information confidential;
  • monitor and control all activity conducted through your account in connection with the Platform;
  • promptly notify us if you become aware of or reasonably suspect any illegal or unauthorized activity or a security breach involving your accounts or teams, including any loss, theft, or unauthorized disclosure or use of a username, password, or account; and
  • comply in all respects with all applicable terms of the third party applications, including any that Customer elects to integrate with the Platform that you access or subscribe to in connection with the Platform.


DO NOT:

  • permit any third party that is not an Authorized Agent to access or use a username or password for the Platform;
  • share, transfer or otherwise provide access to an account designated for you to another person;
  • use the Platform to store or transmit any Customer Data that may infringe upon or misappropriate someone else's trademark, copyright, or other intellectual property, or that may be tortious or unlawful, or that may infringe upon any data protection laws;
  • upload to, or transmit from, the Platform any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component or a technology that unlawfully accesses or downloads content or information stored within the Platform or on the hardware of Gefen or any third party;
  • attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate, or disrupt the features, functionality, integrity, or performance of the Platform (including any mechanism used to restrict or control the functionality of the Platform), any third party use of the Platform, or any third-party data contained therein (except to the extent such restrictions are prohibited by applicable law);
  • attempt to gain unauthorized access to the Platform or related systems or networks or to defeat, avoid, bypass, remove, deactivate, or otherwise circumvent any software protection or monitoring mechanisms of the Platform;
  • access the Platform in order to build a similar or competitive product or service or copy any ideas, features, functions, or graphics of the Platform;
  • use the Platform in any manner that may harm minors or that interacts with or targets people under the age of thirteen;
  • impersonate any person or entity, including, but not limited to, an employee of ours, an “Administrator”, an “Owner”, or any other Authorized Agent, or falsely state or otherwise misrepresent your affiliation with a person, organization or entity;
  • access, search, or create accounts for the Platform by any means other than our publicly supported interfaces (for example, "scraping" or creating accounts in bulk);
  • send unsolicited communications, promotions or advertisements, or spam;
  • place any advertisements within a Gefen client;
  • send altered, deceptive or false source-identifying information, including "spoofing" or "phishing";
  • abuse referrals or promotions to get more credits than deserved;
  • sublicense, resell, time share or similarly exploit the Platform;
  • use the Platform for consumer purposes, as Gefen is intended for use by businesses and organizations;
  • use contact or other user information obtained from the Platform (including email addresses) to contact anyone without their express permission or authority or to create or distribute mailing lists or other collections of contact or user profile information for use outside of the Platform; or
  • authorize, permit, enable, induce or encourage any third party to do any of the above.


  • Gefen website legal documents
    • Gefen Website Terms of Use
    • Gefen Website Privacy Policy
    • Cookie Policy
  • Gefen platform legal documents
    • Privacy Policy
    • Terms Of Service
    • Customer DPA
    • Direct Marketing Guidelines
    • Platform Acceptable Use Policy
    • Corporate Governance Policy
    • Corporate Governance Statement
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