Make your entire agent fleet digital in large scale
Gefen enables the creation of powerful agents networks. Gefen’s tech enables the distribution of strategy, products and services through the management of presence, automatic sending of omni-channel campaigns, conversion of customers, tracking, attribution and compliance
Websites
From 1,000 to 100,000 websites and beyond - managed, personalized and optimized
Campaigns
Email and SMS, personalized and automatic. 100% agent participation with a single click
Online Chat
Agent to customer/site visitor, secured, on record and in context of history and campaign
Secure Video
Live and secure video with customers and visitors - no install required
Social
Centrally planned and created - distributed through any number of social channels and pages
Segmentation
Dynamic customer segmentation for precise targeting with 2-way APIs
Digital Records
Entire customer digital interaction kept on record for real-time referencing and archiving
Detailed Reports
Birds-eye and detailed view on entire agents' digital activities and strategic success
Automation
Getting rid of paperwork. Helping agents focus on selling and customer relationships
AI
AI powered chatbots empower agents to auto-renew and generate new sales
Cross-sell / Upsell
Agent-based and automatic cross-sell and upsell from all customer interactions
Smart products
Sell more and personalized products to customers with a data driven approach
* Awarded to a Gefen global insurance customer for their implementation of the Gefen system
* Information Security Standard