This Privacy Policy (the “Policy”) describes the ways in which Gefen Technologies A.I Ltd. (“Gefen” or “we”, “us”, “our”, having its registered office at Kalischer 30 street, Tel Aviv, Israel, collects and processes information about you that identifies you directly or indirectly (“Personal Information”), either alone or in combination with other information made available to us, through your interactions with us via our website at www.gefentechnologies.com (the “Website”).
We consider the protection of your Personal Information and privacy to be a very important matter. As such, we invite you to carefully read this Policy. This Policy should be read together with our Terms of Use.
If you have any questions in relation to the processing of your Personal Information or this Policy, please refer to our Contact Us section.
Accessing our Website, does not require any form of registration or sign-up. However, depending on how you interact with us, we may collect and process Personal Information that directly identifies you such as your name, contact details and email address. We may also collect certain Personal Information that does not directly identify you, but which makes identification possible through the combination of other information or identifiers such as your company name and position. Personal Information may also include information, such as, computer or device serial numbers or IP addresses.
You can submit an inquiry through our online contact form or by other methods provided on the Website. When you submit an inquiry on our Website, you will be asked to provide information such as your full name, email address, country, title, and information relating to the engagement between us and your organization. The mandatory fields for completion in the form will be marked as such (“Inquiry Information”).
If you opt-in to receive periodic updates about our products and technologies, including information about our business and offers (“Newsletter”), we will collect and process the email address you provided as part of your Inquiry.
You are not legally obligated to provide any of the abovementioned information; However, if you choose not to provide this information, we may not be able to respond to your inquiry or provide you with our Newsletter.
When you visit the Website, we may record and collect certain information about your interaction with the Website, including the IP address from which you access the Website, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website. ("Analytics Information").
We collect your Inquiry Information only to process and answer your request regarding our products and services, and to communicate with you.
If you opt-in to receive our Newsletter, we will process your email address to provide you with the Newsletter you requested. You can opt out from receiving Newsletter at any time. As long as you have not opted-out, you will continue to receive our Newsletter.
We may collect and process Personal Information about your interaction with the Website, including the IP address from which you access the Website, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website.
We may use such information to help improve the contents of the Website, optimize your experience and the ways we communicate with you and/or to compile aggregate statistics about visitors using our Website for our internal usage statistics and market research purposes.
In doing this, we may install "cookies" or similar technologies that collect the domain name of the user, your internet service provider, your operating system, and the date and time of access, as detailed below.
We may use your information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce this Policy and take other actions otherwise permitted by law.
We will not sell, share, or otherwise transfer your Personal Information with third parties, except in the events listed below or when you provide us your explicit and informed consent.
We will share your personal information with our service providers who assist us with the internal operations of our business and the Website. These companies are authorized to use your personal information in this context only as strictly necessary to provide these services to us and not for their own business purposes.
We will share your Personal Information with our affiliates as part of our ordinary business activities and in order to manage our business relationships.
If you have abused your rights to use the Website, or violated any applicable law, we may share your information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.
We may disclose and/or share your Personal Information to comply with legal or regulatory obligations (including to comply with a court order, judicial subpoena or other subpoena or warrant), industry standards, judicial process, and our policies, as well as to protect against, identify, investigate, prevent and respond to fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our Website), and claims and other liabilities.
If the operation of our business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share your Personal information only as required to enable the structural change in the operation of the business.
Cookies are text files, comprised of small amount of data, that are saved on your computer or other device (e.g. smartphone, tablet, etc.) when you use the internet and visit various websites.
The information that the cookies maintain is read by the Website you visit, during the session of your visit to the Website (these are called ‘session’ cookies), and when you return to visit it again (these are called ‘persistent’ cookies). We also use techniques called web beacons and web pixels for purposes similar to the use of cookies.
We use a cookie control mechanism to provide you with more detailed information about the cookies we use (including their origin, purpose, and expiration dates) on our Websites. It also enables you to control the use of cookies. Click here to manage your cookies preferences.
Our Website uses cookies for a number of purposes, as briefly explained below:
Necessary. Cookies that are strictly necessary for the functioning of the Website. The Website cannot operate properly without these cookies. You can set your browser to block or alert you about these cookies, but some parts of the Website may not function properly.
Statistics. Cookies that help us understand how you and other users interact with our Website by collecting data that does not directly identify you.
Other than using the cookies control mechanism, you can always delete the cookies saved on your device through the settings of your computer browser or device. You can also disable cookies for future use through the settings of your computer browser or device.
We will store your Personal Information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this Policy. Where your Personal Information is no longer needed, we will ensure that it is deleted or disposed of in a secure manner. In some circumstances we may store your Personal Information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.
We take security very seriously. We have implemented and maintain appropriate technical and organizational security measures, policies and procedures designed to reduce the risks of damage or loss of information, and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Website will be immune from information security risks.
Gefen Technologies A.I Ltd. is the data controller for the purposes of the personal data we process via the Website.
Our physical address is at: Kalischer 30 street, Tel Aviv, Israel
Email: info@gefen.online
Inquiry Information: legal basis for collecting and processing your Inquiry Information is our legitimate business interests in responding to your inquiry, managing our relationship with you and the performance of our contract with you once your organization engages our services.
Email Address: legal basis for collecting and processing your email address to send you our Newsletter is your explicit consent.
Analytics Information: legal basis for processing your Analytics Information for Website development, enhancement, managerial reporting and business planning is our legitimate interest and your consent.
We operate globally. Accordingly, your Personal Information may be transferred and stored in other countries, that are subject to different standards of data protection. Recipients of your Personal Information may be in countries that do not provide the same standard of legal protection for your Personal Information as in your country.
We will take appropriate steps to ensure that transfers of Personal Information are made in accordance with applicable law, and carefully managed to protect your privacy rights and interests and limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights.
Whenever we process Personal Information, we take reasonable steps to keep your Personal Information accurate and up-to-date, for the purposes for which they were collected. We will provide you with the ability to exercise the following rights under the conditions and within the limits set forth in the law.
You have the following rights:
Right to Access: you may request information on, or a copy of, your Personal Information processed by us. Upon your request, this information will be provided to you electronically.
Right to Rectify: : If your Personal Information is inaccurate or incomplete, you may request to have it rectified or completed.
Right to Withdraw your consent If we rely on your consent to process your Personal Information, you have the right to withdraw that consent at any time without having to provide a reason for withdrawal.
Right to Data Portability: where you have provided consent for processing of your Personal Information or where the data processing is necessary to perform a contract with you, you may ask us to provide you with your Personal Information in a structured, commonly used and machine-readable format, that can be shared with others.
Right to Object: You may ask us at any time to stop processing your Personal Information.
Right to Restrict: You may ask us to restrict or ‘block’ the processing of your Personal Information in certain circumstances, such as where you contest the accuracy of your Information or object to us processing it.
Right to be Forgotten. You may ask us to delete or remove your Personal Information in some circumstances, such as where we no longer need it, or when you withdraw your consent
If you wish to exercise any of these rights, please contact us at: info@gefen.online.
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you the information that you have asked for, we will explain the reason for this.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. You can file a complaint with the supervisory authority, in particular in the Member State of your residence, place of work or place of an alleged infringement of the GDPR. For a list of supervisory authorities in the European Economic Area, click here.
If you are in the UK, you can lodge a complaint to Information Commissioner’s Office (ICO) pursuant to the instructions provided click here
The Website is not directed to users under the age of 18. We do not knowingly collect information or data from children under the age of 18 or knowingly allow children under the age of 18 to use the Website. If we gain actual knowledge of the information from or about a child, we reserve the right to immediately delete the account and wipe all related information from our servers.
We reserve the right to update this Policy from time to time, to reflect changes in our practices or changes in applicable laws. When this Policy is updated, we will update the date of this Policy accordingly. Continued use of the Website after such date, constitutes acceptance of the updated Policy. If we make material changes to how your Personal Information is collected, accessed, or otherwise used as a result of your use of the Website or if your rights under this Policy are materially impacted by changes to our privacy practices, we will inform you by additional means such as notification to your email address. Please check this Policy periodically for changes